Payments and Billing
To meet the needs of all of our customers we bill month to month. However, if you prefer to pay for more than one month at a time you may do so. Please tear out the slips for the months that you are paying for.
Payment is due in our office on or before the 1st of each month. For example: January is due by January 1st. If payment is not received by the 1st of each month, we will e-mail you a reminder and your account will be assessed a $2.00 late fee. Your service will be suspended until payment is received. If your service has been suspended there will be a $2.50 re-activation fee. Payment for new customers starting after the 1st of the month will be due upon receipt of payment book.
Payment Book
This book is good for 12 months. Payment slips run from January to December. You will begin with the month you started service and use thru December. Then you return to the front of the book and use the remaining slips starting with January until your book is empty. You can find your monthly payment amount and your account number on the face of the coupon book. A new book will be sent to you when you have used all of the slips.
Yard Waste
We can’t take yard waste, so please don’t put any in your trash can.
Vacation Status
We can suspend your service if you will be absent for an extended period of time. A minimum of 30 days of absence is required to place your account on vacation status. Please call our office when you leave and when you return.