
Payments and Billing
BILLING MADE EASY
To keep things simple and flexible, we bill month-to-month. But if you’d rather pay for multiple months at once, that’s totally fine—just tear out and return the slips for the months you’re paying for.
Payments are due on the 1st of each month (for example, January’s payment is due by January 1st).
If we don’t receive payment by the 1st, we’ll send you a friendly email reminder and a $2.00 late fee will be added to your account. Service will be paused until payment is made.
If your service is suspended, a $2.50 reactivation fee will apply.
New customers starting after the 1st of the month—your first payment will be prorated.
Thanks for helping us keep everything running smoothly!

Payment Book
This book covers 12 months of service, with payment slips running from January to December.
Here’s how it works:
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Start with the month you began service and use each slip through December.
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Once you reach the end of the year, flip back to the front and continue with the remaining slips starting in January.
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Your monthly payment amount and account number are listed on the front of the book for easy reference.
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When you’ve used all the slips, we’ll send you a brand-new book—no need to request one!
Thanks for choosing us—we’re glad to have you on board!

PLEASE, NO YARD WASTE
We’re not able to take yard waste, so please don’t place it in your trash can.

Heading Out of Town?
If you’ll be away for 30 days or more, we can temporarily suspend your service. Just give our office a call before you leave and again when you return, and we’ll take care of the rest.
It’s an easy way to save while you’re away!